Toll-free number

For any information related to vision disorders or visual impairment, please call the toll free number

Our toll-free number allows you to speak directly to an ophthalmologist from Monday to Friday, 10 a.m.-1 p.m. (from Italy only).

The service has an exclusively informative purpose and cannot in any way substitute an ophthalmological visit in person. No reservations can be made: only information from an ophthalmologist is provided. 

You can also consult an ophthalmologist through the Forum or via


ADVISES, RECOMMENDS AND GIVES USEFUL INDICATIONS To those wishing to orientate themselves in the world of visual problems. This is the toll-free consultation number of the International Agency for the Prevention of Blindness – Iapb Italy: 800-068506 (available from Italy only)


The need to INFORM CITIZENS CORRECTLY IN THE OPHTHALMOLOGIC FIELD is essential: the service made available to the general public is one of a kind in Italy. Its usefulness is evidenced by the thousands of users that call every year to request information on eye diseases, as well as on the services offered by IAPB and public health care institutions.


THE NUMBER 800-068506 Is a service with no charges for the caller: it has a medical-social information value. Alternatively you can use the service “the ophthalmologist responds” in the forum of the Iapb Italy (public responses via post) or the personalized service via email (at When the toll free number is contacted, some data will be requested for statistical purposes, while the anonymity of the caller will be maintained (neither the name nor the surname will be requested).

What the International Agency for the Prevention of Blindness tirelessly recommends is a periodic eye examination in person. The telephone consultation service is not intended to replace the traditional ophthalmological check up and can only provide support on an informative level. It is a service that, over the years, has received appreciation for the level of professionalism offered.